1. Information We Collect

When you place an order or submit an inquiry, we may collect:

• Identity & contact: name, email address, phone number.
• Shipping: delivery address and related logistics details.
• Partnership inquiries: company name, estimated order volume, and project details submitted via our Partnership form.
• Technical: IP address and browser cookies required to operate the site securely.

2. How We Use & Share Data

Your information is used strictly to complete your request:

• Payments are processed securely via PayPal. We never store credit card numbers, bank credentials, or payment tokens on our servers.
• Shipping details are shared with our fulfillment partners solely to deliver your order.
• Partnership inquiries are reviewed by our B2B team and answered within 24 business hours.

3. Product Quality & Compliance

Our laundry sheets are SGS tested, cruelty-free, and available in plastic-free structural packaging options. Full MSDS documentation is available for customs and commercial use upon request.

4. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting:

hello@withlumilab.com